'We at Vintech Electronic Systems Pvt. Ltd. are committed to enhance customer satisfaction by fulfilling customer requirements and specified expectations regarding product delivery, services, statutory compliances and other regulatory requirements. We shall continually improve service quality and effectiveness of quality management system.'

Quality Objectives

  • Improve overall sales transaction experience of the customer by reducing procurement and supply process cycles, and by adhering to the committed delivery schedules.
  • Achieve post-implementation customer satisfaction >95%
  • To respond and resolve all customer complaints promptly and efficiently with targeted response time < 24hrs, repeat failure incidences < 5%, and total customer satisfaction > 85%.